Follow-Up System

This sells for them while they sleep.

Eight structured follow-up examples per customer, per year. All personal. All timed. All dealer-configured.

Personal Messaging
Illustrative follow-up examples
Phone Notifications
Planned production capability
Structured Follow-Up
Dealer-configured workflow

“The sale doesn’t end when they drive away — that’s where repeat business starts.

Same day
Thanks-for-coming-in text

A personal thank-you goes out within an hour of their visit.

Jake
Jake Anderson
iMessage
Hey Sarah — really enjoyed showing you the Highlander today. Any other questions tonight? I'm here. — Jake
Delivered • Read
Illustrative Follow-Up Example
1 day
Day-after check in

Simple, human, on time. Before any other salesperson follows up.

Jake
Jake Anderson
iMessage
Morning! Want me to send updated photos or run different payment numbers? Easy. — Jake
Delivered • Read
Illustrative Follow-Up Example
7 days
One week later

Market-based update: new arrival that matches what they wanted.

Jake
Jake Anderson
iMessage
A 2026 Highlander Limited just hit our lot — same trim you liked, $1,200 less. Want photos?
Delivered • Read
Illustrative Follow-Up Example
30 days
30-day relationship touch

Service reminder + referral nudge via push notification.

Jake Andersonnow

How's the new ride? Free first oil change is on me — book anytime.

Push notification on home screen
Illustrative Follow-Up Example
6 months
Mid-year owner check-in

Equity position alert: upgrade at the same payment.

Jake
Jake Anderson
iMessage
Quick heads-up — your trade-in value just jumped. You could upgrade & keep your payment the same. Want me to run it?
Delivered • Read
Illustrative Follow-Up Example
1 year
Anniversary message

Celebrate the year — plant the seed for the next vehicle.

Jake
Jake Anderson
iMessage
One year already! Hope you're loving it. Anything you need — service, accessories, or someone to refer — just text.
Delivered • Read
Illustrative Follow-Up Example
Birthday
Personal birthday note

A warm, human message — not a generic card.

Jake Andersonnow

Happy birthday, Sarah! 🎉 Thinking of you today — hope it's a great one.

Push notification on home screen
Illustrative Follow-Up Example
Lease-end
90-day lease-end sequence

Targeted outreach 90, 60 & 30 days before lease return.

Jake
Jake Anderson
iMessage
Lease ends in 90 days. I've already pulled 3 options that match your payment — want to see them?
Delivered • Read
Illustrative Follow-Up Example

And when they love you? Referrals become easier to share, track, and follow up.

Happy customers tell friends. With your app, that turns into a warm lead instantly — no extra work from you.

Referral Alert

David K. just sent Michael R. your way — he’s looking for a 2026 Camry.

See referral system
Salesperson shaking hands with a happy customer

Launch your follow-up system

Never forget a customer again. Get started in 48 hours.

See pricing