Monitored Message Center
Customer messages
Every “Message MyCarPro” and “Ask your salesperson” conversation, tracked for accountability. Customers still reach salespeople directly by call or text — management simply gets visibility.
4
Open
3
Replied
3
Overdue
Carl Jensen
overdueApp“Can someone call me back about my Grand Cherokee?”
To Denise Brooks · 5 days ago
Customer Waiting
3 days
Customer Waiting
4 days
Michael Reed
repliedReferralvia David Karr“Is the first service really free?”
To Jake Anderson · 8 min ago
Customer Waiting
—
Customer Waiting
2 hrs
Customer Waiting
6 hrs
Customer Waiting
18 hrs
Brian Cole
openReferralvia Greg Hall“Can I test drive the F-150 Saturday?”
To Marcus Johnson · 40 min ago
Customer Waiting
15 min
Customer Waiting
—
Customer Waiting
5 days